Do you offer a discount for military members or LEO?
Yes, you must create a verified account first here – https://theneomag.com/law-enforcement-and-military-registration/
Why hasn't my package arrived as of yet?
My package is missing and it has been longer than 2 weeks.
Can you ship my order internationally?
We currently ship to the following countries, outside of the United States:
- Czech Republic
- South Africa
- United Kingdom
To have a country added to the list please contact us below.
Will the NeoMag work with my Glock Magazine?
Yes: OEM Glock magazines have a steel liner inside. The strong magnets on the NeoMag TypeG are able to hold through the polymer to the steel. Aftermarket magazines from Magpul and ETS Group magazines are all plastic and will not work.
What size NeoMag do I need?
Simple rule is Large for all .45 & 10mm, Medium for all 9mm, .40 and .357 Sig, and Small for all .380. Watch this for more:
This clip is really strong, how do I put it on?
This magnet is crazy, will it ruin my cell phone or credit cards?
Will the NeoMag scratch up my magazine?
Yes, a little. We like to think of it more like “scuffing”. We have thousands of reloads from the NeoMag on our end and no major damage to report. We see more damage from dropping them, stepping on them, and kicking them when training.
My rubber dot came off. How do I get a new one?
Replacement of the Rubber Grip pads are covered under warranty, and are a part of expected maintenance. Click HERE to add them to your cart.
Will the Sentry Strap fit on my Rail?
The minimum size the Sentry Strap will fit is roughly 1″ (a buffer tube). The maximum circumference is 8″ (2.6 Max Diameter). The Sentry Strap is secured to the rail with Velcro.
Do I need the Sentry Strap extension?
Does the Sentry Strap work with my sling?
The sling clasp is secured with magnets and will fit anything from padded slings to webbing straps. If you are running a padded sling you might need to shift the magnets slightly to the opposite side of the rail.
How do I fit my sling?
How to set up the Strapper Keeper.
How do I attach the Pad?
Does it come with attachment mechanisms?
No, the ends of the Scout Sling are looped and adjustable, so that you can attach it however you see fit.
What fits on an EDC tray?
The tray is 9” by 11” and has a brass rod to act as a parking spot for your gun.
Will my speed strips work?
The RASC works for most speed strips in its calaber range.
A good rule of thumb is if the rounds are comparable in diameter, yes the strip will fit.
Get In Touch
Our contact information can be found below, or you can reach us through the form on the page.
Address: 471 E Bergey St. Ste. 3, Wadsworth, Ohio 44281
Hours: M-F 9:00 – 5:00